Manage and respond to customer inquiries via email and support platforms, ensuring fast, accurate, and high-quality responses.
Handle social media support by responding to DMs and comments across Instagram, Facebook, and TikTok while maintaining brand tone.
Process order changes, refunds, and exchanges, and resolve complaints with empathy and thorough investigation.
Uproot Clean is a fast-growing, performance-driven consumer brand built for pet owners, creating high-performance, eco-friendly cleaning solutions. The company is customer-centric and emphasizes fast, human, and efficient interactions, with a culture of ownership and professional growth.
Answer incoming calls and coordinate support tickets to ensure client satisfaction.
Triage tickets accurately and adhere to Standard Operating Procedures.
Audit and close completed tickets while performing follow-ups on client requests.
Intelligent Technical Solutions (ITS) provides managed IT services to clients, handling technical support and service coordination. They emphasize a strong cultural fit and core values, with a team oriented around customer service and operational efficiency.
Handle inbound calls and virtual teller sessions to resolve member inquiries about accounts and transactions.
Refer quality loan opportunities based on member needs to enhance engagement.
Maintain knowledge of compliance and operational procedures while supporting team goals.
GTE Financial is a credit union providing financial solutions to members. It is a midsize company recognized as a top workplace, with a culture of growth, community impact, and work-life balance.
Provide direct customer service and library support, including reference assistance, reader advisory, and circulation support.
Assist patrons with information research using print resources, electronic databases, and online catalogs.
Perform collection maintenance, shelving, and account management to ensure smooth library operations.
This partner company provides library and customer support services to the community. It fosters an inclusive workplace with opportunities for professional development and career growth.
Support patients with payment processing, billing education, insurance verification, and claims-related inquiries.
Accurately process payments, create payment plans, and interpret claim notes and billing outcomes.
Research account history to resolve billing issues and educate patients on insurance concepts.
Five Star Solutions is a staffing company connecting talent with roles in customer service and healthcare. They foster a remote work culture with a focus on compliance, empathy, and professional development.
Communicate with internal and external customers via email, phone, and other channels to provide timely, accurate responses and build relationships.
Oversee the unique needs of specialized accounts and queues using strong business knowledge and technical skills.
Process data entry and order management tasks for orders and returns requiring exception handling.
Brooks creates gear and experiences that help people feel more alive through movement. The company culture fosters excitement, collaboration, creativity, and innovation, with a diverse and inclusive team.
Research travel options and coordinate bookings for hotels, cruises, and vacation packages.
Communicate with clients and manage itineraries and trip details.
Provide professional support throughout the planning and booking process.
We are a travel services company that helps clients research and book travel options. We are a small team with a focus on remote work, flexibility, and training for entry-level team members.
Visit clients onsite across Georgia to support members in navigating their Sidecar Health plans.
Act as in-person support for client groups and members after enrollment and during escalated periods.
Work in a traditional member care capacity, answering calls, web chats, and emails with excellent customer service.
Sidecar Health is redefining health insurance to make healthcare affordable and attainable. Their team includes tech leaders, policy makers, and healthcare professionals driven to fix the broken system with a personalized, transparent approach.
Act as a key liaison between patients, healthcare providers, insurance payers, and Revenue Cycle Management teams.
Help patients understand benefits, deductibles, co-pays, balances, and payment responsibilities with empathy.
Research and resolve billing and balance concerns by reviewing account notes, claim status, and payer communications.
This company provides patient advocacy and revenue cycle management services for U.S. healthcare. They offer a collaborative, process-driven environment focused on service quality, compliance, and accuracy.
Guide prospects (SLPs, patients, caregivers) to select Lingraphica products based on their unique communication needs.
Conduct engaging AAC device demos and conversations via phone, email, Zoom, and chat.
Screen customers for trial appropriateness and ensure understanding of the trial process.
Lingraphica is a mission-driven organization that provides speech-generating devices to improve communication and quality of life for people with aphasia and other speech impairments. They look for candidates who enjoy a fast-paced, goal-oriented environment and share their commitment to helping individuals on their communication journey.